Taking reputation insight to action in high value client accounts at Unisys
We work with Unisys to take insight from clients and turn it into action, to help drive loyalty and growth across their key clients.
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Stakeholders engaged and enabled
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Improvement in reputation scores across most valuable clients
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Client case studies developed
We designed and implemented a key account CSAT survey, to identify top account decision makers, influencers, and users. We present the results twice a year for continuous improvement.
We enable behavior change through emphasizing the behaviors, recognizing star performers, and helping Unisys implement closed loop action plans.
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Taking reputation insight to action in high value client accounts at Unisys
We work with Unisys to take insight from clients and turn it into action, to help drive loyalty and growth across their key clients.