Momentum ITSMA: What decision makers want from providers

  • 13 Dec 2022

Alisha Lyndon

Understanding customers’ changing priorities. Devising and delivering better content. Orchestrating multichannel engagement. And remembering the importance of the human touch. In this podcast, our experts convene to discuss the key takeaways from the latest Customer Buying Index Study 2022 (CBX®). Join Robert Hollier, Partner, Julie Schwarz, Senior VP of Research and Adam Bennington, Head of Consulting, as they unpack what's changing for executives and across enterprise buying cycles.

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In this episode of the ABM Podcast, our experts convene to unpack what's changing for executives and across enterprise buying cycles.

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Alisha Lyndon