On-demand webcast: Keys to improve the client experience and deepen C-level executive relationships
Learn how targeted research has equipped CRB senior management with critical data and insight to help improve key account satisfaction and loyalty, strengthen relationships, increase advocacy, and accelerate growth.
Join Robert Hollier, Partner, and Lori Weiner, Principal, Marketing Research, on this webcast with special guests from CRB, Fredrik Winterlind, Vice President, Marketing & Communications, and Kristine Thorpe, Director of Sales Services, who share insights into how they structured a Client Experience Program by modernizing their Customer Satisfaction Program and adding a Client Loyalty Program that focuses on C-level executive relationships.
Learn how targeted research has equipped CRB senior management with critical data and insight to help improve key account satisfaction and loyalty, strengthen relationships, increase advocacy, and accelerate growth.
CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food & beverage industries.
Watch this recording via BrightTALK (please note that you will be asked to set up a FREE account on BrightTALK if you don’t already have one).
More in
-
Building strategic partnerships with CxOs
In our latest episode, we learn the secrets to earning the trust of the C-suite and building value-driven relationships that transcend the typical vendor-client dynamic.
-
Winning over new executives for VMware
We collaborate with VMware to empower sales teams, engage CIOs, and position VMware as a trusted resource.
-
Developing the executive engagement strategy for AWS
AWS was looking to develop its approach to engage executive audiences and unify the experience for existing and new executive relationships globally.