Arvato: The world of Key Account Management
Arvato's Will Green discusses the evolution of Key Account Management in the business and how to build a world-class key account program
Customer trust is critical to the growth of key accounts but just as industries have changed faster than ever before since the pandemic began, so has the path for earning trust with key customers. Transparency is crucial for increasing trust between customers and suppliers. Here is CEO & Founder of Momentum ITSMA, Alisha Lyndon’s three-step road map for achieving transparency and building trust with key customers in today’s climate.